Q1: Why should I use Symphony Consulting instead of the big name consulting companies?
There are a number of reasons for using our services, a few of which are mentioned here. First, Symphony is focused exclusively on supply chain, manufacturing outsourcing, and procurement. This helps us create a richer set of solutions for our clients in these areas. Second, we have years of experience in solving these operational problems at some of the most respected companies in the high technology industry. We have implemented proven solutions at small, medium, and large OEM companies and their contract manufacturers. Third, we are focused on achieving financial results that matter to your business success. We understand the speed with which you need to run your business and we know how to make effective trade-offs to achieve both short-term and long-term success. Finally, unlike some big name consulting firm, the people that we assign to you are all senior level, experienced professionals with domain expertise in our areas of practice. With Symphony you will get on-going personal support from a seasoned professional that knows your business. Our goal is to grow our business through referrals and personal recommendations, one client at a time.
Q2: Why should I use Symphony Consulting instead of an internal resource?
There are several reasons for utilizing our services:
Q3: How do we begin working with Symphony?
Once a need for our services is identified, we begin dialogue to make sure that we clearly understand the deliverables and expectations from our client. In some cases, the problem complexity necessitates going through a brief investigation phase before we can fully understand the scope, timeline, and resources that are required. After understanding these parameters, we submit a proposal, outlining a clear set of deliverables, milestones, and an estimated cost for our services. Upon mutual agreement, we will begin the project and review progress on a regular basis. Once the project has been completed, a closure meeting is set-up to make sure that all expectations were met and that there are no loose ends. On-going "maintenance" support can be provided to our clients as needed.
Q4: How much do your services cost?
Generally, it depends on the project. We will give you an estimate of project cost based upon a mutually determined outline of deliverables. We strive to produce exceptional value for the client and our fees are small in comparison to this value.
Q5: Are you a supply chain software company?
No, we do not sell any software and are not software systems integrators. We are in the business of helping companies deliver better results by solving their supply chain, manufacturing outsourcing, and procurement problems. In the course of our work, we interface with a variety of software as required.