Sourcing and Procurement

IT purchases are substantial investments for an organization because of the time, resources, and funds required to deploy technology. The significance of initial spend, high switching costs and length of contracts are a few reasons IT departments should pay particular attention to the ways in which they procure and manage their spend.

Examples of services we can provide:

  • Negotiating competitive pricing and terms based on situation analysis, effective use of leverage points and proprietary methods and benchmarks
  • Structuring predictable long-term cost of ownership and flexibility for future expansion or down-sizing
  • Mitigating contractual risks by negotiating important but often-neglected terms
  • Solution assessment and comparison; RFIs and RFPs
  • Defining SLAs, tracking performance and negotiating remedies
  • Developing robust governing agreements (i.e. master service agreements, statements of work and score cards, etc.)
  • Licensing Analysis, rightsizing and rationalization
  • Optimizing and negotiating support renewals
  • Assistance with internal and formal software compliance audits to reach compliance with optimal license position at minimal cost

“Symphony hit the targets we’ve set for cost-savings every time. They are a turnkey provider of the procurement process: from vendor selection to contract drafting and redlining; for both Direct and Indirect Procurement. Plus, Symphony can bring in category specialists as negotiators – something we can’t do ourselves.”

– Michael Vedda, VP and CIO, Thermo Fisher Scientific (formerly Affymetrix)

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